Non-Personalised items can be returned within 30 days of delivery. Please contact us within 14 days of delivery to arrange a return.
Buyers are responsible for return postage. Items must be returned unused and in the original packaging.
Once we receive and inspect the item, we will process refunds within 48 hours.
The following items cannot be returned or exchanged:

  • Custom or personalised orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Please contact us if you have any problems with you order.